Refund and Returns Policy
At SERP Profy, we strive to provide high-quality SEO services and client satisfaction. Please review our Refund and Returns Policy below.
1. Digital Services
SERP Profy provides digital services related to SEO, consulting, and online marketing. Because these are intangible, irrevocable goods, we generally do not offer refunds once work has commenced or services have been delivered.
2. Refund Eligibility
Refunds may be considered only in the following situations:
- Service Not Delivered: If we fail to deliver the agreed service as outlined in your contract or agreement, you may request a full or partial refund.
- Duplicate Payment: If you were accidentally charged twice for the same service, we will refund the duplicate payment.
Requests for refunds must be made within 14 days of the payment date. After this period, no refunds will be issued.
3. How to Request a Refund
To request a refund, please contact us at [insert email address] with your name, contact details, invoice or order number, and a detailed explanation of your request. We will review your request and respond within 7 business days.
4. Non-Refundable Circumstances
Refunds will not be issued in the following cases:
- If work has already started and/or deliverables have been provided as agreed.
- Dissatisfaction with results due to factors outside our control (such as search engine algorithm changes).
- Failure to provide necessary information, access, or materials for the delivery of our services.
- Change of mind after the project has started.
5. Amendments
We reserve the right to modify this Refund and Returns Policy at any time. Updates will be posted on this page with an updated effective date.
6. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
SERP Profy
Email: [email protected]
Website: serpprofy.com